Browse by topic, or check the popular articles below.
Sign up, add a child, run the first practice — the 5-minute onboarding.
2 articles
Subscriptions, refunds, family invites, password resets, plan switches.
2 articles
Lessons, levels, the abacus panel, competitions for students.
0 articles
Classroom setup, assignments, fee tracking, live classes.
0 articles
Franchise admin, multi-centre management, reporting, payouts.
0 articles
App crashes, sync issues, missing data, browser compatibility.
1 article
GDPR / DPDP / COPPA data rights, account deletion, two-factor sign-in.
1 article
Step-by-step sign-up via Google. Covers parent, tutor, and academy-owner roles.
Create a child profile and run the 10-minute placement test to pick the right starting level.
Where to cancel, what happens to your data after cancellation, and the 90-day data-preservation policy.
GDPR / DPDP / COPPA-compliant deletion flow. 30-day grace, what survives for tax audit, what gets purged.
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